Shipping + Handling
Please note Canada Post strike delay is still affecting shipping times.
Currently working on other shipping methods, please email if you have any questions! Happy to send your package via FedEx, UPS or Purolator.
Thank you for your patience and your understanding!
Local Kelowna Drop-off:
This option is exclusive for Kelowna residents ONLY. Once a week, we will personally be dropping off your orders at your door step (the shipping address provided during checkout). Please leave any special delivery instructions in the "Additional Info" section during checkout.
**Please note: drop off is NOT available for Condos, Apartments or West Kelowna residents**
The drop off day CANNOT be selected, if you have questions regarding what day and what time, please contact us!
Please allow the normal 3-5 days for production.
Once your order has been delivered, you'll receive a confirmation email. Please email us if you have any questions!
Domestic & International Shipping:
Lavender & Grace is not responsible for any lost or stolen packages within the shipping process.
For the Expedited Canada Post shipping option:
Please allow 2-21 business days after production time for your piece to arrive. Once your packaged has been shipped, you'll receive a confirmation email with your Canada Post tracking number.
For the Regular Canada Post shipping option:
Please allow 7-21 business days after production time for your piece to arrive. Once your packaged has been shipped, you'll receive a confirmation email.