Shipping + Handling

 

NEW Local Kelowna Drop-off:

This option is exclusive for Kelowna residents ONLY. Once a week, we will personally be dropping off your orders at your door step (the shipping address provided during checkout). Please leave any special delivery instructions in the "Additional Info" section during checkout. 

**Please note: drop off is NOT available for Condos, Apartments or West Kelowna residents**

The drop off day CANNOT be selected, if you have questions regarding what day and what time, please contact us! 

Please allow the normal 3-5 days for production. 

Once your order has been delivered, you'll receive a confirmation email. Please email us if you have any questions!

Domestic & International Shipping:

Lavender & Grace is not responsible for any lost or stolen packages within the shipping process.

For the Expedited Canada Post shipping option:

Please allow 2-21 business days after production time for your piece to arrive. Once your packaged has been shipped, you'll receive a confirmation email with your Canada Post tracking number.

For the Regular Canada Post shipping option:

Please allow 7-21 business days after production time for your piece to arrive. Once your packaged has been shipped, you'll receive a confirmation email.